Frequently Asked Questions

Empty leg flights typically occur when a private charter has been booked for a client's trip from point A to point B, and then the aircraft needs to return to its base or move to another location to pick up the next set of passengers or for maintenance purposes. Instead of flying back empty, the operator or charter company may offer the empty leg of the flight for sale at a reduced price compared to a regular private charter.

These empty leg flights present a unique opportunity for passengers looking for cost-effective private jet travel.

It's important to note that the availability of empty leg flights can be somewhat unpredictable, as they depend on the specific flight itineraries booked by other clients. Therefore, individuals interested in booking an empty leg flight should be flexible with their travel plans and prepared to take advantage of last-minute opportunities.

Additionally, empty leg flights might not always align perfectly with a passenger's preferred schedule or destination, but they can be a fantastic option for those seeking luxury air travel at a more budget-friendly price.

Empty leg flights are more likely to be available for popular routes and destinations frequently requested by private jet travellers. Major cities with high private jet traffic are more likely to have a greater number of empty leg opportunities.

Passengers can expect to save anywhere from 50% to 80% or more on the cost of an empty leg flight compared to a regular private charter for the same route.

Empty leg flights, like regular private charters, are safe and reliable when operated by reputable and certified private jet charter companies.

However, it's important to note that the safety and reliability of an empty leg flight can also be influenced by the specific charter company or broker facilitating the flight. Not all charter operators are equal so to ensure a safe and reliable empty leg flight experience, we suggest you consider the following:

  • Research the charter company or broker: Look for reviews and testimonials from previous customers to gauge the reliability of the operator.
  • Verify the operator's certifications: Check if the charter company holds the necessary licenses and approvals from aviation authorities.
  • Ask about the aircraft and crew: Inquire about the aircraft's maintenance history and the experience and qualifications of the pilots and crew.
  • Confirm insurance coverage: Ensure the charter company has adequate insurance coverage for the flight.
  • Read the terms and conditions: Understand the terms of the empty leg flight, including cancellation policies and any limitations or restrictions.

By doing your due diligence and selecting a reputable and established charter company, you can increase the likelihood of having a safe and reliable empty leg flight experience.

A wide range of aircraft types can be available for empty leg flights, ranging from smaller turboprops to large, long-range jets. The specific types of aircraft offered as empty legs depend on the charter operator, the routes they typically fly, and the demand in the region.

The level of customization allowed for an empty leg flight can vary depending on the charter operator and the specific circumstances of the flight. In general, there might be some flexibility in customizing the schedule or route, but it's essential to understand the limitations and possibilities beforehand. Here are some key points to consider:

  • Limited Flexibility: Empty leg flights are positioning flights that are already scheduled to fly a specific route and time. As such, the level of flexibility in changing the schedule or route might be limited compared to booking a regular private charter.
  • Pre-Defined Route: The empty leg flight will typically have a pre-defined route based on the original charter that was booked. If you have specific alternate destinations in mind, it might not be possible to customize the route.
  • Negotiation with Operator: In some cases, you can discuss your preferences with the charter operator, and they may try to accommodate your request if it aligns with their operational needs and if there are no conflicts with other flights.
  • Timing Adjustments: Depending on the availability of the aircraft, you might have some room for adjusting the departure time or arrival time slightly. However, significant changes might not be feasible.
  • Additional Costs: Customizing the schedule or route for an empty leg flight may come with additional costs. If significant changes are required, the operator might treat it as a regular charter, and the cost could increase accordingly.
  • Coordination and Timing: Keep in mind that the availability of empty leg flights can be time-sensitive, and they might become booked quickly. If you request changes, the operator will need to coordinate with other potential customers and finalize the arrangements promptly.
  • Communication is Key: To explore any possibilities for customization, it's crucial to communicate your preferences clearly with the charter operator as early as possible. Be open about your needs and ask about the available options.

While some degree of customization might be possible for empty leg flights, it's important to set realistic expectations and be prepared for some limitations. If you have specific preferences for your travel schedule or destination, it's best to discuss them with the charter company when inquiring about available empty leg opportunities. In cases where the level of customization is essential, a regular private charter might be a more suitable option.

The minimum and maximum number of passengers allowed on an empty leg flight can vary based on the specific aircraft being used and the policies of the charter operator. Generally there is no minimum number of passengers required. Since empty leg flights are essentially positioning flights, the maximum capacity of the aircraft is typically the same as it would be for any other private charter using that particular aircraft. In most cases when securing an empty leg flight you are paying for the entire empty leg. It is up to you as the principal to decipher who travels with you. If the empty leg doesn't align perfectly with your group's size and needs, you might need to consider booking a regular private charter instead.

The cancellation and refund policy for empty leg flights can vary depending on the charter operator, broker, or the terms of the specific empty leg booking. Since empty leg flights are often offered at discounted rates, their cancellation and refund policies might differ from those of regular private charters. Here are some common aspects of cancellation and refund policies for empty leg flights:

  • Cancellation Window: There is typically a specific time window within which you can cancel an empty leg flight without incurring a penalty. This window could be anywhere from a few days to a few hours before the scheduled departure.
  • Cancellation Fee: If you cancel the empty leg flight within the specified cancellation window, you might be subject to a cancellation fee. The fee can vary based on the operator's policy and the proximity of the cancellation to the departure time.
  • No-Refund Policy: Some empty leg bookings might have a strict no-refund policy, meaning that once the flight is booked and payment is made, you won't receive a refund even if you cancel the flight.
  • Operator's Discretion: Refunds or credits for cancelled empty leg flights may be at the discretion of the charter operator. In certain situations, they might offer a credit that can be used toward a future flight.
  • Operator's Cancellation: If the charter operator needs to cancel the empty leg flight due to operational reasons or other unforeseen circumstances, they may offer a refund or an alternative flight option.
  • Rebooking Possibility: Depending on the operator's policies, you may have the option to reschedule the empty leg flight for a different date or time, subject to availability.
  • Travel Insurance: It's essential to check whether the operator recommends or offers travel insurance that can cover unforeseen cancellations or trip interruptions.

It's crucial to review and understand the specific cancellation and refund policies associated with the empty leg flight you are considering before making a booking. Make sure to ask the charter operator or broker about their policies and get any important details in writing. Additionally, if you have concerns about potential changes to your travel plans, consider whether travel insurance would be a prudent investment to protect your investment in the empty leg flight.

The booking window for empty leg flights can vary significantly depending on several factors, including the charter operator, the specific flight route, and the demand for private jet travel in the region. Unlike regular commercial flights, which can often be booked months in advance, empty leg flights typically have a much shorter booking window. Here are some general guidelines regarding how far in advance you might need to book an empty leg flight:

  • Last-Minute Opportunities: Empty leg flights are often associated with last-minute opportunities. In some cases, they might become available just a few days, or even hours, before the scheduled departure time. This is because empty leg flights are positioning flights based on previous charter bookings, and their availability can be time-sensitive.
  • Short Notice Period: To take advantage of many empty leg opportunities, you need to be ready to book and travel on short notice. If you are flexible with your travel plans and can arrange for quick departures, you'll have a better chance of finding suitable empty leg flights.
  • Timing and Demand: The booking window for empty leg flights can also be influenced by the timing of the flight and the level of demand for private jets in the region. During peak travel seasons or popular events, empty leg opportunities might be scarce, and they might become available with less notice.
  • Popular Routes: Empty leg flights for popular routes, especially those frequently requested by private jet travellers, might be in higher demand, potentially leading to a shorter booking window.
  • Broker Assistance: If you are working with a private jet charter broker, they can keep an eye on empty leg opportunities on your behalf and notify you when relevant flights become available. This can save you time and help you secure empty leg flights more efficiently.

Given the short notice often associated with empty leg flights, they are best suited for travelers with flexible schedules and a willingness to embrace spontaneous travel opportunities. If you have specific travel dates and destinations in mind or need to plan far in advance, a regular private charter might be a more suitable option for your needs.

Earning loyalty points or frequent flyer miles with empty leg flights is not a standard practice. Unlike commercial airlines, which offer loyalty programs to reward frequent flyers, empty leg flights operate differently, and such rewards programs are typically not available.

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Yes, empty leg flights are available internationally. Empty leg opportunities can be found for flights that involve various international destinations, making private jet travel more accessible and cost-effective for passengers seeking to fly between countries or across continents.

The amenities and services included on empty leg flights can vary depending on the charter operator, the specific aircraft, and the circumstances of the empty leg. Since empty leg flights are positioning flights and often offered at discounted rates, the level of amenities and services might differ from those provided on regular private charters. Here are some common amenities and services that may be available on empty leg flights:

  • In-Flight Entertainment: Some aircraft are equipped with in-flight entertainment systems, which may include personal screens, movies, music, and Wi-Fi connectivity, offering passengers entertainment options during the flight
  • Catering: Depending on the operator and the duration of the flight, refreshments and catering may be available. This can range from snacks and beverages to full meal service.
  • Flight Attendants: On larger private jets, there might be a flight attendant on board to assist passengers with their needs during the flight.
  • Aircraft Amenities: Larger and more luxurious aircraft may offer additional amenities such as a private lavatory, a galley, and more comfortable cabin furnishings.

It's important to manage expectations when it comes to amenities and services on empty leg flights. While you can expect a higher level of comfort and personalized attention compared to commercial flights, the offerings might not match the extensive range of services provided on regular private charters. If specific amenities are essential to your travel experience, consider discussing your preferences with the charter operator or broker when inquiring about available empty leg opportunities.

The policies regarding pets and oversized luggage on an empty leg flight can vary depending on the charter operator and the specific aircraft being used. Here are some general guidelines:

  • Pets: Many private jet charter companies are pet-friendly and allow passengers to bring their pets on board. However, it's essential to inform the charter operator in advance if you plan to travel with pets, as they may have specific policies or restrictions. Some operators may have limitations on the size or number of pets allowed on board. Depending on the aircraft, there might be specific areas designated for pets to travel comfortably and safely.
  • Oversized Luggage: Private jets have limited storage space compared to commercial airlines. As a result, it's important to discuss your luggage requirements with the charter operator when booking an empty leg flight. Oversized luggage, such as large sports equipment or bulky items, might not fit inside the aircraft's storage compartments. In such cases, the operator may need to make arrangements for special storage or consider alternative solutions. It's best to communicate your specific luggage needs in advance to ensure that the operator can accommodate your requirements appropriately.

In both cases, it's crucial to communicate with the charter operator or broker when booking the empty leg flight. They will provide you with information about their policies regarding pets and luggage and help you make necessary arrangements. Being clear about your travel needs and preferences will help ensure a smooth and comfortable experience during your empty leg flight.

Yes, there can be a difference in the level of service between regular private charters and empty leg flights. The distinction in service is primarily due to the nature of these two types of private jet travel:

  • Regular Private Charters: Regular private charters are flights that are specifically booked by a client for their travel needs, and the aircraft is dedicated exclusively to that client's itinerary. Since the client is paying for the entire aircraft, they have more control over the scheduling, route, amenities, and services. The level of service on regular private charters can be highly personalized and tailored to the preferences of the client. Passengers on regular private charters can often request specific catering options, in-flight entertainment, and other amenities based on their preferences and needs.
  • Empty Leg Flights: Empty leg flights are positioning flights that occur when a private jet is repositioning to pick up or drop off a client for a regular charter booking. Empty leg flights are offered at discounted rates since the operator is trying to offset the cost of the positioning flight. The level of service on empty leg flights might be more limited compared to regular private charters. Some empty leg flights might offer basic amenities, but they might not have the same range of customized options available on regular charters. Passengers on empty leg flights might receive standard catering and services, but the level of personalization and flexibility can be more limited than on regular private charters.

While empty leg flights offer a more cost-effective option for experiencing private jet travel, passengers should understand that they might not receive the same level of personalized service as on a regular private charter. However, the appeal of empty leg flights lies in the opportunity to enjoy the luxuries of private jet travel at a more affordable price point, making it an attractive option for those who value the convenience, comfort, and privacy of private aviation.

Yes, you can use empty leg flights for business travel. Empty leg flights can be a convenient and cost-effective option for business travellers who value the efficiency and flexibility of private jet travel. Here are some benefits of using empty leg flights for business travel:

  • Cost Savings: Empty leg flights are often available at discounted rates compared to regular private charters. This can result in significant cost savings for business travellers and their companies.
  • Time Efficiency: Private jet travel allows for more efficient use of time, as there are no lengthy check-ins, security lines, or layovers. You can arrive at the airport just before your flight and minimize travel time.
  • Flexibility: While empty leg flights are positioning flights, some operators might be able to adjust the schedule slightly to accommodate your business travel needs.
  • Privacy and Productivity: Private jets provide a private and distraction-free environment, allowing you to work, conduct meetings, or have confidential discussions during the flight.
  • Access to Regional Airports: Private jets can access a vast network of smaller regional airports, reducing travel time and providing closer proximity to your final destination.
  • Customization: Depending on the operator and the specifics of the empty leg, you might have some level of customization for in-flight amenities and services.
  • Last-Minute Travel: If your business plans are subject to sudden changes or require last-minute travel, empty leg flights can offer flexible options that align with your schedule.

While empty leg flights can be an excellent choice for business travel, it's essential to consider that they might not always perfectly align with your preferred itinerary. Empty leg flights are positioning flights based on previous charter bookings, so they might not always be available for your desired route and timing. If you have specific business travel needs, it's advisable to work with a private jet charter broker who can help you find suitable empty leg opportunities or explore regular private charter options that best match your requirements.

If your empty leg flight is delayed or cancelled, the specific course of action and available options will depend on the reason for the delay or cancellation and the policies of the charter operator or broker. Here are some possible scenarios and what you can expect:

  • Delayed Empty Leg Flight: If your empty leg flight is delayed due to unforeseen circumstances, such as weather conditions or aircraft maintenance issues, the operator will typically communicate the delay to you as soon as possible. In such cases, the operator may provide updates on the expected departure time and any changes to the flight schedule. If the delay is significant and impacts your travel plans, the charter operator may offer alternative solutions, such as rebooking you on a different flight, if available.
  • Cancelled Empty Leg Flight: If the empty leg flight is cancelled by the charter operator due to operational reasons or other unforeseen events, they will inform you promptly. In the event of a cancellation, the operator should discuss the available options with you. These options may include rescheduling the flight, offering an alternative empty leg flight, or providing a refund for the booking.
  • Alternative Solutions: In some cases, if your empty leg flight is delayed or cancelled, the charter operator might offer you alternative solutions, such as booking you on a regular private charter or helping you find other available empty leg opportunities. The availability of alternative options will depend on the operator's network and scheduling.

It's essential to communicate promptly with the charter operator or broker if you experience any delays or cancellations with your empty leg flight. They should provide clear communication and assistance to help you navigate the situation and find the best possible resolution.

Keep in mind that empty leg flights are positioning flights, and their availability can be subject to changes in the scheduling of regular private charters. Being flexible with your travel plans and staying in communication with the operator or broker will help you adapt to any unexpected circumstances that may arise.

To make changes to your empty leg flight booking, you should directly contact the charter operator or the private jet charter broker through whom you booked the flight. Here are the steps to follow for making changes:

  1. Contact the Charter Operator or Broker: Reach out to the charter operator or broker from whom you booked the empty leg flight. They will have the necessary information about your booking and be able to assist you with any changes you want to make.
  2. Explain the Changes: Clearly communicate the changes you wish to make to your empty leg flight. This might include adjustments to the departure time, destination, passenger count, or any other specific requirements.
  3. Check Availability: Depending on the nature of the changes, the operator or broker will check the availability of alternative empty leg flights that match your new preferences. Keep in mind that empty leg flights are positioning flights, so changes may be subject to aircraft availability and positioning needs.
  4. Confirm Fees or Costs: Depending on the changes you want to make and the operator's policies, there may be associated fees or costs for modifying your empty leg booking. Discuss these with the operator to understand any additional expenses involved.
  5. Get Confirmation: Once the changes have been agreed upon and confirmed, the charter operator or broker will provide you with a revised itinerary and booking details. It's crucial to review the new information to ensure all the changes have been accurately processed.
  6. Stay in Communication: Throughout the process of making changes, it's essential to stay in communication with the operator or broker to receive updates and ensure a smooth transition to the new arrangements.

Remember that while some changes might be possible for empty leg flights, the level of flexibility can vary depending on the specific circumstances and the operator's policies. Be open about your needs and preferences, and discuss any concerns or questions you may have with the operator or broker. Having clear communication and understanding of the process will help ensure a satisfactory experience with your empty leg flight.

Flying internationally on an empty leg involves crossing international borders, which means you'll need to be aware of customs and immigration requirements. Here are some essential things to know:

  • Passport and Visa Requirements: Ensure that your passport is valid for at least six months beyond your travel dates, as this is a common requirement for international travel. Additionally, check the visa requirements for the countries you plan to visit or transit through. Make sure to obtain the necessary visas before your trip.
  • Customs Declarations: Before landing in a foreign country, you will likely be required to complete a customs declaration form. This form typically asks about any goods or items you are bringing into the country, including currency amounts. Be truthful and accurate when completing the customs declaration.
  • Restricted and Prohibited Items: Familiarize yourself with the customs regulations of the countries you will be visiting to know which items are restricted or prohibited. Certain items, such as weapons, drugs, certain food products, and large sums of cash, may be subject to restrictions or bans.
  • Agricultural Restrictions: Many countries have strict regulations regarding bringing agricultural products or food items into their territory. Make sure you are aware of these restrictions to avoid any potential issues at customs.
  • Arrival and Departure Cards: Some countries require passengers to complete arrival and departure cards upon entry and exit. These cards typically collect information about your stay and travel plans.
  • Immigration and Border Control: Upon arrival in a foreign country, you will go through immigration and border control. Be prepared to present your passport, visa (if required), and any other required documentation to the immigration authorities.
  • Customs Inspections: Your luggage and personal belongings might be subject to customs inspections upon arrival. Cooperate with customs officials if they request to inspect your items. Local Regulations: Be aware of local laws and regulations in the countries you visit. Different countries have different rules regarding behaviour, photography, and other aspects of daily life.
  • Return Journey: Consider the customs and immigration requirements for both your outbound and return journeys. Each country may have its own procedures and restrictions.
  • Private Jet FBO Facilities: When flying on a private jet, you'll likely arrive and depart from Fixed Base Operator (FBO) facilities at airports. These FBOs are equipped to handle private aviation and often offer expedited customs and immigration processing.

It's essential to do thorough research and preparation before embarking on an international empty leg flight. Familiarize yourself with the customs and immigration requirements of all the countries you will be visiting, and ensure you have all the necessary documentation in order. If you have any questions or concerns, consult with the charter operator or private jet charter broker for guidance on navigating customs and immigration procedures during your international travels.