Terms of Use

Welcome to Fly Privi by Fly Privi Technologies Limited ("Fly Privi", "we," "us," or "our"). Our platform solely provides an online flight search services to its users and refers users to the operators of flights should the user wish to book a flight. The flight is therefore provided by the operator and is subject to the operator's terms and conditions.

1. Acceptance of Terms

By using the services provided by the Fly Privi, you agree to abide by these terms and conditions. If you do not agree with any part of these terms, please refrain from using the Aggregator. Through our platform, we offer users wanting to fly on aircraft empty leg and charter flights access to such flights by way of introductions to the aircraft operators and agents (brokers) of such flights.

We provides online flight search services to our users and, if the user decides to book a flight or other services via our platform, the user enters into a direct contractual relationship with the aircraft operator or agent (broker) of the flight or service. The flight or service is provided by the aircraft operator or agent (broker) and is subject to the aircraft operator’s and/or agent’s (broker’s) terms and conditions.

2. Service Description

We operate as an online platform that assists users in searching for available aircraft empty leg and charter flights offered by various third-party aircraft operators and agents (brokers). We do not own, operate, or provide any direct air charter services. Use of the platform is free of charge. We reserve the right to remove the platform from operation at any time. This may be for maintenance, updates, upgrades or any reason deemed necessary. Offers made on the platform are priced by the aircraft operators, agents (brokers) for the aircraft they have available. We have no influence over the offered prices. Offers show the price to be paid by the User to the aircraft operator, agent (broker). The prices may not include applicable taxes, levies, fees, normal operational costs (such as fuel, oil and crew accommodation, handling agent fees, landing fees and the like). The following services may incur extra costs; aircraft de-icing, assistance for passengers with reduced mobility, catering, etc. In case of complaints, problems, issues, or the like, the User must contact the aircraft operator, agent (broker) direct. We are not responsible for (the offering of) a substitute flight if the aircraft operator, agent (broker) is not able to carry out the booking, for any reason (including but not limited to in the event of bankruptcy of the aircraft operator, agent (broker). We are not responsible for the fulfilment of the obligations under the agreement between the aircraft operator, agent (broker) and the User in any way. If the aircraft operator in its sole right cancels the flight due to technical deficiencies, weather related or safety related concerns that won’t allow the aircraft to be operated safely, the aircraft operator, agent (broker) is solely responsible for repaying the amount paid by the User in accordance with their terms and conditions. The aircraft operator also reserves the right to cancel the flight due to the cancellation of the preceding/following chartered flights. Subject to the aircraft operator, agent (broker) terms and conditions, the user shall have the right to cancel the booking and to receive a refund in the event the aircraft operator changes the date of departure or date of arrival. The User shall be informed by the aircraft operator, agent (broker) of any such change before departure with as much notice as possible.

3. User Responsibilities

The User understands and agrees that they are solely responsible for their use of our services. It is the User’s responsibility to verify the accuracy and authenticity of the information provided by aircraft operators, agents (brokers) or any other service providers displayed on our platform. The User commits not to make changes or modifications to the Platform, nor engage in reverse engineering, disassembling, decompiling, or any effort to extract source code from any software within or accessible through the Platform. The User agrees not to create derivative works based on the Platform.

4. No Ownership or Operation of Aircraft

We do not own, operate, or control any aircraft. It acts solely as an intermediary to provide information about available aircraft empty leg and charter flights. We have no influence over the quality, safety, or operational aspects of the flights or any services offered by third parties. We strongly recommend that you do your own due diligence on the aircraft operator, agent (broker) before committing to purchasing a flight/flights or any other services offered.

Limitation of Liability

Our platform provides information on an "as-is" basis and makes no warranties, expressed or implied, regarding the accuracy, reliability, or availability of the information provided. Users acknowledge that any reliance on this information is at their own risk.

We shall not be held liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use its services, even if we have been advised of the possibility of such damages.

Users understand and agree that any contracts, arrangements, or agreements entered into with aircraft operators, agents (brokers) are independent of our services. We shall not be liable for any disputes, damages, or losses arising from interactions between Users and aircraft operators, agents (brokers).

6. Indemnification

Users agree to indemnify and hold Fly Privi, its affiliates, officers, employees, and partners harmless from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of or in connection with their use of the our services or any breach of these terms.

7. Third-Party Links

Our platform may contain links to third-party websites or services. These links are provided for convenience only and do not imply endorsement or responsibility by Fly Privi for the content, policies, or practices of these third parties. Users access these links at their own risk.

8. Privacy

We respect the privacy of its users. For information about how (FPFA) collects, uses, and protects user information, please refer to our Privacy Policy .

9. Modification and Termination

We reserve the right to modify or terminate its services, including these terms and conditions, at any time and without notice. Continued use of our platform after such modifications constitutes acceptance of the updated terms.

10. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of The Hong Kong Special Administration Region. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts in The Hong Kong Special Administration Region.

Last updated: 1 September 2023

By using the services provided by Fly Privi, you acknowledge that you have read, understood, and agreed to these terms and conditions.